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How spotbett Handles Your Personal Data

Your privacy matters on every touchpoint — from the moment you create an account to every DANA, OVO, or GoPay transaction you make. This page explains exactly what data we collect, why we collect it, and how you can manage or remove it.

Account Data ProtectionWallet Transaction PrivacyCookie ControlsData Deletion RightsIndonesia-Relevant Policy
spotbett How spotbett Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to access, update, or remove your personal data, our support team can handle the request directly. Send your query through any of the channels below and include your registered account email so we can verify your identity before making any changes.

Team online

Live Chat

Open the chat window in your account dashboard and select the Privacy Request option. We aim to respond within one business day for data-related queries.

Email Support

Send your data access or deletion request to our support email address. Include your account username and the specific data you want reviewed or removed.

Account Settings

Log in, go to Account Settings, and use the Data & Privacy section to download a copy of your data or submit a deletion request without contacting support.

DATA HANDLING DETAILS

How We Protect and Manage Your Information

We use SSL encryption across all account pages and payment flows, including DANA, OVO, and GoPay deposit screens. Access to your stored data is restricted to authorised personnel only. Players in Jakarta and Surabaya access the same account security measures as all other regions. Data retention periods follow applicable legal requirements — we do not keep your information longer than necessary.

Encryption at Every Step

All data you submit — registration details, wallet references, and session tokens — travels over SSL-encrypted connections. Your account information is never transmitted in plain text.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the banner shown on your first visit.

Retention and Deletion

We hold account data for as long as your account is active or as required by applicable law. Once a verified deletion request is processed, personal data is removed from active systems.

Third-Party Data Sharing

Data is shared only with payment processors — DANA, OVO, GoPay — and platform security partners. We do not share your information with advertisers or data brokers.

Common Questions About Your Data

These are the questions we get most often about how we handle personal data, account information, and privacy requests. If your question is not answered here, reach us through live chat or email.

We collect your name, email address, phone number, and the device details used to create your account. No sensitive financial credentials are stored on our systems.

We receive a transaction reference and wallet identifier to match your deposit to your account. We do not store your e-wallet PIN, password, or full account number.

Log in and go to Account Settings, then the Data and Privacy section. You can download your data directly, or submit a request through live chat with your registered email.

Yes. Submit a deletion request through Account Settings or email support. We process verified requests promptly, subject to any legal retention obligations that may apply.

Only with payment processors — DANA, OVO, GoPay — and security partners needed to operate the platform. We do not sell or share data with advertisers or unrelated third parties.

A cookie preference banner appears on your first visit. You can update your choices at any time through the cookie settings link in the site footer.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.